Returns & Exchanges
At We Are Cultured, we want you to love your pieces, but if you are not completely satisfied, we offer returns on unworn items within 30 days of delivery. All items must be returned in their original packaging with all garment tags still attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email or generate a QR code for drop-off.
Pack Your Items
Securely pack your garments in their original box or mailer, ensuring all original tags and protective bags are included.
Drop Off & Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing