Frequently Asked Questions
Everything you need to know about shopping with We Are Cultured.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed, 'cultured' fit.
Are your materials sustainably sourced?
Yes, we pride ourselves on ethical production. We use organic cotton, recycled polyester, and low-impact dyes to ensure our fashion footprint remains as small as possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or modify your order by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.